Trading conditions
Welcome to Tie Dye Boutique webshop:
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Tie Dye Boutique
Skoleholdervej 91, 1.th
2400 København
Denmark
Email: info@tiedyeboutique.dk
Right to complain
A 2-year right to complain is granted in accordance with the Sale of Goods Act. Our right to complain applies to defects in material and/or manufacturing.
The complaint does not cover errors or damages caused by incorrect operation of the product/service.
Tie Dye Boutique will cover return costs to a reasonable extent.
For returns
Inquiries and complaints should be directed to and sent to:
Tie Dye Boutique
Skoleholdervej 91, 1.th
2400 København
Packages sent cash on delivery are not accepted.
PRICE POLICY
All prices are shown in DKK, SEK, GBP, USD, EUR.
Prices do not include delivery costs.
The buyer is responsible for local VAT and taxes upon delivery in countries where applicable.
What types of payment do we accept
We accept VISA, MasterCard, PayPal, Klarna, and payment with Viabill.
VAT:
No VAT will be added.
Can I change or cancel an order I just placed?
Unfortunately, we cannot change orders that have been paid and processed; we work super fast :)
When will my order be shipped?
Orders are processed Monday - Friday, during office hours, excluding holidays. We always aim to ship your order as quickly as possible.
How can I exchange a product?
No, it costs DKK 45 in Denmark, SEK 60 in Sweden and EUR 79 in the rest of the EU. You can find the return portal HERE. We will deduct the amount when we refund the returned items.
You can then place another order for the desired items and sizes. Once you have received email confirmation that your returned items have been processed and your refund has been issued, you are ready to shop again.
How much does shipping cost, and how long does it usually take?
Transit times vary from country to country and shipping service. Go to Shipping & Returns for detailed information.
Refunds can only be issued to your original payment method and will be made within 14 days after Tie Dye Boutique has received the item.
You have up to 14 days to return your items.
Tie Dye Boutique does not accept returned items in damaged or worn condition; they must be in the condition you received them, unused, unwashed, and with all original tags attached. Swimwear and bodysuits must have original linings intact.
PRIVACY POLICY
Tie Dye Boutique respects your privacy on the internet. Tie Dye Boutique does not transfer customer/user information to third parties. Tie Dye Boutique will not disclose your credit card information, name, address, email address, or any other information we may have obtained from you to third parties without your prior permission.
If you have any questions or suggestions regarding our privacy policy, please do not hesitate to contact us.
Item availability
Although we strive for the website to be accurate in all respects, we cannot guarantee that all available products in our webshop are in stock when your order is processed.
In the event of a missing item or misleading information affecting your order, we will contact you immediately via email and give you the option to revise or cancel your order.
Unique items & Limited editions
We work with small designers and many handmade items, so sometimes there may be limited quantities, or there may be a waiting period until the item is back in stock. You can receive a notification via email when the item is back in stock.
NOTE :
Please note that errors may occur regarding information on the website.
This includes errors in price information, etc., due to direct and indirect technical and/or IT-related errors.